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Witham TV signals could be affected by mobile network works

RESIDENTS are being warned they could experience issues with their TV signals as work is undertaken to improve mobile connections.

Homes in Witham are set to be affected by the work with a specialist company offering support to residents.

An exact time scale for the works is not known, but Restore TV says mobile networks are being improved in the area around July and August.

Restore TV is a company formed by the UK’s biggest mobile phone providers.

They include EE, O2, Three and Vodafone.

There is a chance that the upgrades may cause interference to TV received through an aerial such as Freeview, BT, TalkTalk and YouView.

Symptoms could include intermittent sound, pixelation or loss of TV signal.

Restore TV’s role is to provide free help to anyone experiencing interference to TV services caused by mobile signals.

It also offers additional support for people who are 75 years of age or older or are registered blind or partially sighted.

Ben Roome, CEO of Restore TV, said: “Restore TV exists to ensure we can all continue to access free to view TV as mobile services are improved across the country.”

“If you see new TV interference, we’re on hand to help you resolve the issue.

“We can send a Restore TV filter, free of charge, for you to fit between your aerial lead and TV or set-top box to remove mobile signals and allow you to watch free to view TV as normal.

“Full instructions are included, and we can provide further advice online and by phone if needed.

“In most instances, fitting the filter will resolve any issues, but if this isn’t the case, we may also be able to arrange a follow-up visit from a Restore TV engineer at no cost, depending on eligibility.”

Cable and satellite TV, such as Sky or Virgin, are not affected.

However, viewers who also watch free to view TV through an aerial, can receive a free Restore TV filter.

Residents are more likely to be affected if they live in an area with weak digital television reception, have a TV signal booster and whose TV aerial is close to a mobile mast.

For residents in flats or communal buildings, Restore TV says it provides landlords or property managers with support to resolve the problem.

For more information, visit restoretv.uk