McQueen said the tech innovation had been integrated without a hitch, and meant she didn’t have to delay her training.
“I put the glasses on just like safety glasses, and Sue can see exactly what I see, and I can see her on a little screen on the inside of the glasses,” she said.
“So Sue can show me what to do, and even do screen captures which she can draw on to show what she needs me to do.”
Preparing a person for a funeral can be a complex process, and Witten said she still has to fly up to Cairns on occasion for more complex cases, but the technological workaround has meant those instances are now few and far between.
Impressed by how well the glasses have worked in this case, InvoCare is now planning on offering them to trainee morticians in regional areas across the country.
“[In those areas] it can take us a lot more time to get out there from a training perspective and make sure we get enough attendance that we maintain the highest level of care for our clients,” she said.
McQueen said she was looking forward to completing her training and becoming a fully fledged mortician herself.
“I was always interested in this career, and I got the opportunity to step in,” she said.
“When families really need someone to step in and be empathetic, I find it really rewarding to be that person for them.”