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Nintendo Of America Says It’s Investigating Labor Allegations

Doug Bowser speaks at The Game Awards.

Photo: Kevin Winter (Getty Images)

Yesterday, Nintendo of America’s president Doug Bowser sent out an internal message to employees acknowledging the “media coverage involving claims made about worker conduct.” He wrote that “We have and will always investigate any allegations we become aware of, and we are actively investigating these most recent claims.”

This message, which Support has viewed and which was shared with us by a source Support has confirmed currently works for Nintendo, was posted to the company’s internal SharePoint account. (Support has also corroborated the message’s authenticity with two other current Nintendo employees.) In the message, Bowser reassured current employees that Nintendo was taking the allegations seriously.

“We have strict policies designed to protect our employees and associates from inappropriate conduct and expect full compliance with these policies by all who work for or with us.” Doug wrote. “We have and will always investigate any allegations we become aware of, and we are actively investigating these most recent claims.”

Bowser’s message was posted on the same day Support published an investigative report about female contractors who had experienced sexual harassment while working as game testers at Nintendo of America’s Redmond, Washington headquarters. Our sources accused two managers who work or had worked at Nintendo of workplace misconduct, and the report described an internal workplace culture that was like a “frat house.”

Last November, Bowser condemned the sexual harassment allegations at Activision Blizzard as “distressing and disturbing,” saying that “[sexual harassment and toxicity] run counter to my values ​​as well as Nintendo’s beliefs, values ​​and policies.” Several days later, Nintendo updated its corporate governance document with a commitment to increase the number of female managers at the company.

“Please remember that our HR teams are here to support you,” Bowser wrote. “If you experience, have experienced, witness, or have witnessed anything concerning such behavior that is contrary to our Standards of Conduct, employee handbook, or Company Values, please immediately contact your HR Business Partner.” Support reached out to Nintendo for a comment, but did not receive one by the time of publication.

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